December 10, 2024
Every time someone asks in a travel forum, "Is it really worth using a travel agent?", the comment section lights up. Some say travel agents are too expensive, others swear by the peace of mind they offer. So which is it?
Let’s get real: yes, using a travel agent, tour operator, or destination management company (DMC) often involves a service fee. But that cost comes with expertise, support, insider knowledge, and protection — all of which can save you time, money, and stress.
Travel agents aren’t working for free — and they shouldn’t be. When you book through a professional, you’re not just paying for the booking itself — you're paying for a service:
Someone to plan your itinerary
Someone to vet your suppliers
Someone who’s been to your destination and can offer real advice
Someone who supports you if anything goes wrong
You're not just buying a holiday. You're buying peace of mind.
To understand the value of professional services, let’s take a look at some everyday examples:
DIY cost: Dog shampoo — R40 to R100 (lasts months)
Parlour cost: $30+ (R600+)
Conclusion: The cost difference buys you time, effort, and expertise.
DIY cost: Car shampoo & wax — R150+
Car wash: $4 to $10 (R80 to R200)
Conclusion: You pay for a clean car without lifting a finger.
DIY: Your own time and energy (priceless!)
Cleaner: $17 (R350) per day
Conclusion: When your time matters, outsourcing is worth it.
Home-cooked meal: Affordable and satisfying
Restaurant: $12+ (R250+) per person — or $40 (R800) for a family of four
Conclusion: Sometimes you just want to be served — and that’s okay.
Just like these examples, booking through a travel agent is about delegating the work so you can enjoy the experience.
That agent likely knows the destination personally. They can tell you what to expect, where to go, and what to avoid — things you won’t always find online.
In a world full of online booking platforms, fake websites, and digital scams, agents offer security and reliability. They deal with verified partners and have your back.
Sometimes, it’s nice to talk to a real human. Whether it’s via WhatsApp, a phone call, or email, your agent is there to help — not just during booking, but before, during, and after your trip.
Travel agents stay informed. From visa changes to weather disruptions and political unrest, they’ll guide you through it — no Googling required.
No need to compare 15 hotels or double-check transfer schedules — your agent does all the legwork so you can focus on packing and getting excited.
We love the internet. It’s fast, accessible, and filled with options. But it’s also filled with unknowns:
Is that booking site legitimate?
Are the reviews fake?
Is that cancellation policy buried in fine print?
With a travel agent, you know you're in good hands. They filter the noise, offer curated options, and work with trusted, vetted partners.
Call us old-fashioned, but at Go African Adventures, we still believe in personal connection. There’s nothing more rewarding than chatting with a client, understanding their dream trip, and bringing it to life.
We don’t just book holidays — we craft memorable experiences, designed with care, built on knowledge, and backed by real people who love what they do.
Is it always cheaper to DIY your travel? Maybe. But cheaper doesn’t always mean better.
By working with a travel agent, you’re choosing convenience, expertise, and safety — and supporting someone who’s passionate about helping you create unforgettable moments.
At Go African Adventures, we pride ourselves on:
Quick, friendly communication
Custom itineraries for real travelers
Honest advice from people who’ve been there
Whether you want to explore Namibia, Kenya, Mozambique or beyond — we're here to make it simple, personal, and unforgettable.